This procedure describes how to read and confirm the account holder's information documents.
Access ‘Requirements’ from the left-hand side menu.
Select ‘Show agreement requirements only’ to view only the information documents.
Click ‘Manage requirement’ to start reviewing the document.
Tick ‘I confirm that I have read and understood the document’ to validate that you have reviewed the content.
Click ‘Save’ to record the confirmation in Twind.
The platform will automatically record your confirmation of reading to maintain traceability of the process.
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✉️ Email: help@twind.io
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