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How do I know if my documentation has been approved?

Updated over 2 weeks ago

We show you how to check the status of your documentation in Twind.

  1. Click on ‘Requirements’ to review all the requested documents.

  2. Select ‘All’ to view all documents, regardless of their status.

  • Use the filters to make viewing easier.

  • Open the ‘Status’ filter and select the ‘Approved’ category.

  • Remember that you can select the other categories to find out which documentation is pending or requires action:

    • Approved

    • Expired

    • Rejected

    • Pending review

    • Pending upload

    • Under grace period

Need help?

If you have any questions, we're here to help:

  • 🟩 WhatsApp: 664 281 487

  • ✉️ Email: help@twind.io

  • Twind Chat: click the question mark icon in the bottom‑right corner of your screen. A window will open and you’ll be able to chat with us.

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