Help for Suppliers
60 articles
Something's not working in Twind: common errors and how to fix them
How to upload documents and check their review status in Twind?
How to check the status of your resources and verify if they can access the client's site in Twind
How to assign resources (workers, vehicles and equipment) to the client's contract in Twind?
Why was my document rejected and what should I do now?
How to asign risks to workers in Twind?
What do contract statuses mean in Twind and how do I solve common problems?
How to accept an invitation and get started in Twind as a contractor
Where can I find my contracts in Twind and what can I do from there?
How to register employees, vehicles, and equipment in Twind
Guide to accessing Twind: first login, password reset, email change, and common issues
What is the Professional Plan?
How much does the Twind Professional Plan cost?
Can I try the Professional Plan for free before purchasing it?
How can I activate or deactivate the Professional Plan?
How can I upload documents for different clients at once with the Single document upload feature of the Professional Plan?
Single document upload – How to reuse documents you've already submitted with the Professional Plan?
What is Express review and how does it work?
How does SEPA direct debit work and how long does it take to process?
How can I save and reuse documents with the Professional Plan Document Library?
How do I manage my subcontractors' requirements and access from the Professional Plan?
Can I upload documents without filling in the data manually?
How can I send documents to multiple contracts without repeating the process?
What file types can I upload in Twind?
How do I know if my documentation has been approved?
How do I indicate that a requirement does not apply to me as a contractor in Twind?
Exporta a Excel la información de Twind
How do I review the acceptance criteria and rejection notes for a requirement in Twind?
How do I know if a requirement is critical for access in Twind?
How long does document validation take in Twind?
What do document statuses mean in Twind?
What does the "Critical" label mean on requirements in Twind?
How to upload documentation in Twind?
How long does document validation take in Twind?
What does the compliance percentage of a contract mean in Twind?
What documents am I being asked for and where do I start in Twind?