Managing requirements that do not apply to your company
Sometimes, while managing your documentation in Twind, you may come across a requirement that does not match your activity or situation. Instead of leaving it pending, you can flag it from the platform so your client can review it. There are two ways to do this, depending on how your client has configured that requirement.
Option A: Your client has enabled the "requirement does not apply" checkbox
Check the "The requirement does not apply" checkbox.
In the "Comments" field, write the reason why this requirement does not apply to your company. Make sure the justification is clear so your client can evaluate it properly.
Click the "Save" button.
Your client will review the justification and approve or reject the case accordingly.
Option B: The "requirement does not apply" checkbox is not available
If when you open the "Manage requirement" screen you do not see the "requirement does not apply" checkbox, it means your client has not enabled this option for that requirement.
n this case:
Write a brief signed statement explaining the reasons why the requirement does not apply to your company.
Attach the statement in the "File" field as if it were the requirement document.
Add an explanation in the "Comments" field.
Click the "Save" button.
Twind will forward the statement to your client to inform them of the "non-applicability" and confirm whether the section can be validated.
⚠️ Important: in both cases, while your client has not yet reviewed the request, the requirement will remain in pending status.
Need help?
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