1. Express review in Twind
Express review is a complementary service that speeds up document validation within Twind's Document Management. When you need a requirement reviewed urgently, you can use an Express review credit to have it validated within a maximum of 60 minutes from your request.
Each Express review request consumes 1 credit.
ℹ️ Keep in mind: to use Express review, your client must have the Document Management service enabled.
2. How much do credits cost?
Express Review credits are purchased in packs:
1 pack = 20 credits for €60 (VAT not included), that is, €3.00 per credit.
You can select as many packs as you need at the time of purchase.
⚠️ Important: credits are valid for 1 year from the date of purchase. After that period, any unused credits will expire.
3. How to purchase Express Review credits
Go to "Billing and credits" in the Twind side menu from the company options.
In the "Express Review" section, click the "Add credits +" button.
Select the number of packs you wish to purchase.
Fill in the "Payment details" and "Billing details".
Check that the final price is correct.
Confirm the purchase in "Purchase Express Review credits".
Finally, click "Continue" to confirm the purchase.
4. How to request an Express Review for a requirement
Go to the "Upload requirements" page of the contract where the requirement you need validated urgently is located.
Find the requirement you want to send for review and click "Manage requirement".
In the document upload section, tick the "Express Review" checkbox.
If you have available credits, the requirement will be sent for validation and reviewed within a maximum of 60 minutes.
5. How to request an Express Review for multiple requirements at once
If you need to validate several requirements urgently, you can request a bulk Express Review from the same contract.
Go to the "Upload requirements" page of the corresponding contract.
Click on "Request Express Review".
Select all the requirements you want to send for Express Review.
Confirm the action by clicking "Request Express Review".
6. How to check the status of my Express Reviews
From the "Upload requirements" page, click on the "Express Review" tab to see all the requirements you have sent for fast review and their current status.
From the "Express Review" page you can also add credits.
⚠️ Important: Express Review credits are deducted at the time of the request. Make sure you have credits available before ticking the checkbox.
Need help?
If you have any questions, we're here to help:
🟩 WhatsApp: +34 664 281 487
✉️ Email: help@twind.io
❓ Chat in Twind: click on the question mark icon in the bottom-right corner of your screen. A window will open and you'll be able to chat with us.