A tailored analysis before the change
Yes. Before your account is updated to Twind, we review your case individually. Every principal client of CTAIMACAE and e-coordina receives a personalised assessment. This way, the migration adapts to how your organisation works in Coordination of Business Activities (CAE).
What does the personalised assessment involve?
Who carries it out: the Operations and Product team.
What it analyses: the key aspects of your organisation and the features you currently use in CTAIMACAE or e-coordina.
What it is for: preparing an update that fits your needs before the change is activated.
ℹ️ Please note: you don't need to request this review. It is carried out for every principal client as part of the migration process.
What do you get from this preliminary review?
A smooth transition: the move to Twind is planned in advance.
A secure transition: it is done in phases, with no interruptions to your operations.
A tailored transition: your needs and your organisation's features are taken into account.
What happens after the review?
We will notify you in advance by email, with alerts in your current platform and with a call from the Operations team. Find out more in How will I be notified of the update?
Your current documentation is automatically transferred to Twind. Find out more in Will the documentation already validated in CTAIMA or e-coordina be transferred to Twind?
Throughout the process, you have guidance, training and support. Check the phases in When and how does the transition take place?