What are request rules?
Request rules automatically determine when Twind asks for a requirement. Instead of assigning it manually, you define the conditions and Twind takes care of the rest. You can combine up to 4 conditions in a single rule to adapt it to complex scenarios.
How to configure a request rule
1. Access the requirements settings
In the left-hand side menu, click "Settings" and then click the "Requirements" tab.
2. Create or edit a requirement
Click "Add" to create a new requirement, or select an existing one to edit it. In the requirement configuration screen, scroll to the bottom and click "Add rule".
3. Define the rule conditions
You can request a requirement when one or more of the following conditions are met:
Site — the workplace or site where it applies.
Activity — the type of activity the subcontractor carries out.
Contractor — a specific subcontractor company.
Contract — a specific contract.
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4. Select the first condition, tick the applicable values using the checkboxes, and if needed, click "Combine with another condition" to add up to 3 additional conditions.
5. Save the rule
Once all conditions are defined, click "Save". The rule will be active and Twind will automatically start requesting the requirement whenever the configured conditions are met.
Common combinations
You can combine any pair of conditions. Some frequent examples:
Site + Activity → to request specific documentation based on where and what type of work is carried out.
Site + Contract → to apply the rule only to a specific subcontractor at a given site.
Redundant rule detection
When a more general rule already covers a scenario, the more specific rule will not run. To help you identify these situations, Twind includes a tool that detects redundant rules and alerts you so you can simplify your configuration.
Need help?
If you have any questions, we're here for you:
🟩 WhatsApp: +34 664 281 487
✉️ Email: help@twind.io
❓ Chat in Twind: click the question mark icon in the bottom-right corner of your screen. A chat window will open and you can talk to us directly.







