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How to create a requirement and configure request rules in Twind?

Create and configure your requirement step by step

Before requesting documentation from your subcontractors, you need to have the requirement properly configured. This includes defining what type of evidence is requested, how often, and under what criteria. Here we explain each step.

1. Access the requirements list

In the left-hand side menu, go to "Settings" and click "Requirements".

You will see all existing requirements. Review them before creating a new one to avoid duplicates and keep your documentation organised.

Access Requirements Section

2. Create a new requirement

Click "Add requirement" and enter the name of the requirement (for example, an insurance policy, a training certificate, an information document).

Initiate Adding New Requirement

3. Complete details and select the requirement type

Choose which level the requirement applies to:

  • Company

  • Employee

  • Vehicle

  • Equipment

Define how it will be requested

Indicate whether the requirement is requested:

  • Once only

  • Per contract

  • Per site

  • Per assignment

ℹ️ Keep in mind: this setting determines how many times the document will be requested from the subcontractor. Choose the option that fits your operational process.

4. Configure the evidence type

Choose what the subcontractor must do to meet the requirement:

  • Upload their own document

  • Download a template, complete it, and re-upload it

  • Read and accept an information document provided by you

Define the validity

Indicate whether the requirement:

  • Does not expire

  • Has a fixed expiry date

  • Has a periodic expiry

Review the custody settings

Check how long documents will be retained once they have been replaced or expired.

Add acceptance criteria (optional)

If needed, add acceptance criteria. These will serve as internal reference when validating or rejecting documents for this requirement.

5. Define the request rules

Request rules allow Twind to ask for the requirement automatically only from the right parties, without you having to do it manually.

6 Save the requirement

Once the rule is defined, click "Add" to save.

From that moment on, Twind will automatically request the requirement from the companies, contracts, or resources that meet the conditions you have just defined.

ℹ️ Keep in mind: the request method and validity are key because they define both the frequency and the lifecycle of the documentation. Review them carefully before saving.

Need help?

If you have any questions, we're here for you:

  • 🟩 WhatsApp: +34 664 281 487

  • ✉️ Email: help@twind.io

  • Chat in Twind: click the question mark icon in the bottom-right corner of your screen. A chat window will open and you can talk to us directly.

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