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How to add internal users in Twind

Manage your team's access from one place in Twind.

Add your team in a few steps

In Twind you can create internal users and assign them exactly the permissions they need. Follow these steps to complete the registration.

Steps to add an internal user

  1. Click on your "Account" in the top right corner of the screen.

  2. Select "User Management" from the dropdown menu.

    Access User Management

  3. Click the "+ Add users" button.

    Initiate Adding New User

  4. Fill in the new user's details: first name, last name, and email address.

    Edit User Information

  5. Assign one or more roles based on their responsibilities. You can combine roles if the user needs access to different areas.

    Review User Role Assignment

  6. Click "Add" to save the user. The new user will receive an email with a link to activate their Twind account.

    Add Selected Roles

Available roles and their permissions

Each role defines what the user can view or edit in Twind. The table below summarises permissions by module:

Role

Description

Global Admin

Full edit access to all platform modules.

Client Admin

Full client management: company, users, contracts, and requirements. Does not include backups or work permits.

Contract Manager

Manages contracts and companies. Read-only on configuration and requirement review.

Reviewer

Uploads and reviews requirements. Read-only on companies and contracts.

Client Reader

Read-only across most modules. No editing capabilities.

Contractor Admin

Manages their own companies, contracts, and resources. Read-only on access control.

Contractor Manager

Similar to Contractor Admin but without access to company details.

Contractor Reader

Read-only on their contractor company modules.

Security Guard

Manages access control. Read-only on companies and resources.

Temporary Authorization Manager

Exclusive access to the access control module.

Backup Manager

Exclusive access to backups.

Public API Manager

Exclusive access to API management.

Work Permit Manager

Read-only on companies and contracts. Manages work permits.

Work Permit Admin

Read-only on companies and contracts. Access to work permit forms, status, and management.

ℹ️ Please note: a single user can have multiple roles assigned at once. Combine them based on the actual needs of the position.

⚠️ Important: only users with the Client Admin or Global Admin role can add new users to the platform.

Need help?

If you have any questions, we're here for you:

  • 🟩 WhatsApp: +34 664 281 487

  • ✉️ Email: help@twind.io

  • ❓ Chat in Twind: click the question mark icon in the bottom right corner of your screen. A window will open and you can chat with us.

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